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Utility Services
Utility Billing handles requests for water and trash service, customer inquiries, and payment processing. To establish or discontinue service or to inquire about your bill, contact Utility Billing at 714-990-7687.

For leak detection or water service troubleshooting, please contact the Public Works Department at (714) 990-7691.

Please note: Separate private companies, not affiliated with the City of Brea, provide electricity and gas service. Go to Southern California Edison or call 1-800-655-4555 for electricity. For gas service, go to Southern California Gas. The Gas Company also has several bill assistance programs

Information Needed to Establish Service
  • Service address
  • Name
  • Home telephone number
  • Driver’s license number
  • Social Security number
  • Employment information

Pay Your Bill
There are a number of options for utility bill payment.

Required Deposit
The City of Brea does require a refundable deposit. The deposit is due within 10 days of signing up for service and refunded after 12 consecutive on-time payments or when service is discontinued. To waive the deposit, we will accept a letter of credit from another utility. The letter of credit must indicate on-time payments, no returned checks, and no shut-offs for non-payment for a period of 12 months or longer.

Included on the utility bill are charges for water, sewer, trash, street sweeping, and urban runoff. Bills are due on the 20th of the month and unpaid bills are subject to delinquent charges. Accounts unpaid 35 days from billing date may be subject to turn-off. If you are unable to pay your bill, please call to discuss payment arrangements.

Important Notice:
If you have received a shut-off notice or your water service has been locked off, please contact the Utility Billing Service office at 714-990-7687. Online payments should not be made at this point. Doing so will NOT prevent you from being locked off.

Trash Service

The City of Brea contracts with Republic Services, also known as Brea Disposal, for trash service and collection. For customer service, or for information regarding rental bins, hazardous waste disposal, or to request a bulky item pick-up, please call Brea Disposal at 714-238-2444. 

Holiday Schedule

Collection of residential trash will delayed by one day on all major holidays:
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving (both Thursday and Friday)
  • Christmas Day
  • New Year's Day

Contact Us
Utility Billing

Ph: (714) 990-7687

After-Hours / Emergency
Ph: 714-990-7911


Monday - Thursday
7:30 a.m. - 5:30 p.m.  

Every other Friday
8 a.m. - 5 p.m.
Closed on alternate Fridays.
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