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Payment & Billing Options
Mother and children swimmingAutomatic Payments
AutoPay is now available for City of Brea utility payments. Each month your water bill can be automatically deducted from your checking account. That's one bill that won't ever be late no matter how busy you may be when it is due. Read frequently asked questions and view more information about our convenient AutoPay option.

Application for AutoPay
This easy, reliable method to pay bills is very simple to activate. Just call the City of Brea Water Division at 714-990-7687, email us to request an application, or download and print the application and mail it in with your next regular payment and you're done. Automatic transfers will take place the following month.

Mail the application to:
City of Brea
P.O. Box 2237
Brea, CA 92822-2237

Office:   (714) 990-7687
Fax:      (714) 671-4484

Paying your water utility bill got easier with AutoPay, now it’s more flexible with E-Pay. The City of Brea, partnering with Paymentus Corporation, is now offering E-Pay, a quick and easy payment option for water utility customers. E-Pay allows you to make your water utility payment by phone or online, anytime, any day, 24/7. The payment options are flexible, just use an electronic check, debit card, or credit card. 

AutoPay is still available and nothing will change if you are currently signed up.

To Use E-Pay
  • Pay online with Paymentus Corporation’s secure website
  • Dial toll free 877-543-8356 to call a secure automated telephone payment system, powered by Paymentus Corporation
  • Payments made by 5 pm PST (Pacific Standard Time) will post to your account the next business day.  Paymentus will send a confirmation number for each payment you submit and a confirmation email for your records.

For more information on E-Pay or AutoPay, call 714-990-7687. Read our frequently asked questions to learn more, as well.

Important Notice:
If you have received a shut-off notice or your water service has been locked off, please contact the Utility Billing Service office at 714-990-7687. Online payments should not be made at this point. Doing so will NOT prevent you from being locked off.

Paperless Billing
There's a new way to view and receive your City of Brea water utility bill. Sign up today for E-billing and receive notifications by email that your bill is ready to view. After enrolling, you can view water utility bills online, anytime.

Sign up for paperless billing by opting to "suppress statements" so that in addition to viewing utility bills online, you also save time and paper. With paperless billing you will no longer wait to receive a utility bill statement by mail. Instead, each month you will receive an email alerting you that your bill is ready to view online.

Already signed up? Log-in to view your bill.

Utility Billing
Utility billing handles requests for water and trash service, customer inquiries, and payment processing. To establish or discontinue service or to inquire about your bill, call 714-990-7687 or submit an email.

Establishing Service
This following information is needed to establish service:
  • Service address
  • Name
  • Home telephone number
  • Driver’s License number
  • Social Security number
  • Employment information

The City of Brea does require a refundable deposit. The deposit is due within 10 days of signing up for service and refunded after 12 consecutive on-time payments or when service is discontinued. To waive the deposit, we will accept a letter of credit from another utility. The letter of credit must indicate on-time payments, no returned checks, and no shut-offs for non-payment for a period of 12 months or longer.

Included on the utility bill are charges for water, sewer, trash, street sweeping, and urban runoff. Bills are due on the 20th of the month and unpaid bills are subject to delinquent charges. Accounts unpaid 35 days from billing date may be subject to turn-off. If you are unable to pay your bill, please call to discuss payment arrangements.

Trash Service
The City of Brea contracts Republic Services, also known as Brea Disposal, for trash service and collection. For customer service, or for information regarding rental bins, hazardous waste disposal, or to request a bulky item pick up, please call Brea Disposal at 714-238-2444.

Holiday Schedule
Collection of residential trash will delayed by one day on all major holidays, including:
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving (Both Thursday and Friday)
  • Christmas Day
  • New Year's Day

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